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Customer name · SunderlandCars and motorbikes. I come to you.
No garage to drive to and nothing to drop off. I turn up where the vehicle is, find the fault for free, and price the repair before I touch it.
Cars · Vans · Motorbikes — WhatsApp or email, no call centre
I come out, find what's actually wrong, and tell you. No charge for the diagnosis.
You hear the number for parts and labour before a spanner moves.
Cars, vans and motorbikes. The same hands, one number to message.
Your drive, your street, your work car park. Wherever the vehicle is sitting.
01 — What I take on
Everyday jobs, done on your drive
Light maintenance and repair work that doesn't need a ramp. Flip the card for cars and vans or bikes.
- Callout diagnostic — find the faultFree
- Oil and filter serviceAsk
- Full service — oil, filters, plugs, checksAsk
- Brake pads, discs and fluidAsk
- Fault code reading and resetAsk
- Battery testing, charging and replacementAsk
- Coolant and brake fluid changesAsk
- Bulbs, wipers, filters and small electricsAsk
- MOT preparation and re-test repairsAsk
- Pre-purchase inspection before you buyAsk
- Callout diagnostic — find the faultFree
- Routine service — oil, filter, plug, checksAsk
- Chain and sprocket replacementAsk
- Chain adjustment, clean and lubeAsk
- Brake pads, fluid and cable adjustmentAsk
- Battery, charging and no-spark diagnosisAsk
- Carb clean, tuning and fuel systemAsk
- Exhaust and cosmetic fitting workAsk
- Winter lay-up and spring recommissioningAsk
- 125s and learner bikes — my specialityAsk
I don't diagnose down the phone
Guessing at a noise from a description gets people charged for the wrong part. Book the callout instead — the diagnosis is free, and then you know exactly what you're paying for.
Send a photo first if you like
A picture of the tyre, the leak or the warning light helps me bring the right kit and parts to the callout. WhatsApp is easiest.
Bought something second hand?
Cheap bikes and cars often need a once-over before you rely on them. I'll check the safety items first and tell you what can wait.
02 — How it works
Three steps, no messing
Message me
WhatsApp or email with the vehicle, what you've noticed and where it's parked. Use the booking form below if it's easier — it asks for everything I need.
Free diagnostic at your door
I come to the vehicle and find the actual fault. That visit costs you nothing, whether you go ahead with the repair or not.
Price, then repair
Parts and labour in plain numbers before anything starts. Most jobs are done there and then; bigger ones get booked back in.
03 — Straight answers
What I don't do
Working mobile means some jobs are better off elsewhere. Knowing which ones saves you a wasted afternoon — and if it's outside what I take on, I'll point you somewhere sensible.
That needs a fitting machine and a balancer. Any tyre place will sort it.
If a job genuinely can't be done without a hydraulic ramp, it needs a garage with one.
I'm not a test centre. I'll prep your vehicle for the test and fix the fails.
Full strip-downs and gearbox internals go to a specialist. I'll tell you who.
Dents, panels and respraying aren't my trade.
I won't guess at a fault from a description. Book the free callout and get a real answer.
04 — Where I cover
Sunderland and across Tyne and Wear
Fully mobile — your drive, your street or the work car park, as long as there's safe room to work around the vehicle.
Check if I cover you- Sunderland
- Hendon
- Roker
- Seaburn
- Washington
- Houghton-le-Spring
- Hetton
- Seaham
- South Shields
- Jarrow
- Boldon
- Gateshead
- Newcastle
- Chester-le-Street
- Durham
- SR1–SR8
- NE31–NE38
- DH1–DH5
05 — Recent work
06 — What customers say
Reviews
Second review slot. Ask every happy customer to leave one — it's the single biggest thing for local search.
Customer name · WashingtonHad work done? A review takes thirty seconds and helps other local drivers and riders find me.
Leave a review07 — Book a callout
Free diagnostic, then a price
Fill the form in and you'll get a reply with a callout slot. The more you can tell me about the vehicle, the more likely I turn up with the right parts on board.
- WhatsApp+44 7565 299875
- Emailarran@ashautomoto.co.uk
- HoursMon–Fri, 10am–6pm
- CoverageMobile across Tyne and Wear
08 — Common questions
Before you book
Is the diagnostic really free?
Yes. I come to the vehicle, find the fault and tell you what it needs. There's no charge for that visit and no obligation to have the repair done by me.
Can you just tell me what's wrong over the phone?
No — and that's deliberate. Diagnosing a noise from a description is how people end up buying parts they didn't need. Book the free callout and you'll get a real answer instead of a guess.
Do I bring the vehicle to you?
There's nowhere to bring it — the business is fully mobile. I come to your drive, your street or wherever it's parked, as long as there's safe room to work around it.
How much will the repair cost?
You get a price for parts and labour before I start. If something else turns up once it's apart, you get a message and you decide — the bill never grows on its own.
Do you fit tyres?
No. Fitting and balancing need machines that don't travel, so that one's for a tyre place. I'll happily check pressures, wear and condition while I'm there.
Can I supply my own parts?
Yes. I'll fit parts you've bought, though I can't warranty the part itself. If something looks poor quality or the wrong fitment, I'll say so before it goes on.
Do you work on 125s and learner bikes?
Regularly. Chains, sprockets, servicing, no-spark faults, carb work and getting cheap second-hand bikes running properly.
How do I pay?
Cash, card or bank transfer once the job's finished.